We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I use this often when I ride quickly to town to shop/post office/coffee. It fits easily in my pocket so it's super convenient to use. The numbers on the dial are somewhat small but still readable. I would NOT use this in a high crime area, or if I left my bike for more than a few minutes. It's a good deterrent, but not a real bike lock.
I was looking for a minor theft deterrent and this is great and fits the bill, easy to use so I use it daily. If you're in a high crime area you should use something a bit more durable but I really like this in my low crime neighborhood. Gives me peace of mind that at least I am preventing an easy theft.
Use it on my motorcycle to secure my jacket and sometimes the helmet. Works as advertised. Convenient and easy to store. Don't expect high security with it but it does give some feeling of confidence my stuff will be there when I get back.
Works very well. I feel a little more secure with this cable lock securing my things. Doesn't have an alarm but is a good deterrent for petty thieves but a good pair of bolt cutters will cut it, though I have not seen many people carrying bolt cutters around in airports and other public places lately! haha It's a good product for the price. I recommend this item to anyone wanting more security when traveling, etc.
This is a great product. Love the extra length and it's very well made!